• SANTINIKETAN MEDICAL COLLEGE

    (1st PPP Medical College In India under National Medical Commission Act )
    Supervised under Niti Aayog Approved By National Medical Commission
    Affiliated Teaching Hospital - Bolpur Sub-divisional Hospital
    (An initiative under PPP model with Government of West Bengal)
    Affiliated by West Bengal University Of Health Sciences
    Accredited by Ministry of Health and Family Welfare, Government of India
    & Department of Health & Family Welfare, Government of West Bengal.

  • STUDENT'S GRIEVANCE REDRESSAL CELL

    Ref. No.:SMC/636/2021

    STUDENT'S GRIEVANCE REDRESSAL CELL

    A Students’ Grievance Redressal Cell is being constituted consisting of the following members:
    • Prof. (Dr.) Gautam Narayan Sarkar - Principal & Chairperson
     Prof. (Dr.) Achyut Ghosal, Professor & HOD, Department of Physiology - Secretary
     Dr. Chanchal Kr. Jana, Professor, Department of General Medicine - Member
     Dr. Subhodoy Mukherjee, Assistant Professor, Department of Anatomy - Member
     Dr. Naresh Kumar Munda, Assistant Professor, Department of Community Medicine - Member
     Dr. Ayan Goswami, Assistant Professor, Department of Physiology - Member
     Dr. Ayon Chakroborty, Senior Resident, Department of Radiodiagnosis - Membe>

    FUNCTION OF THE CELL


    To look into and redress the academic and non-academic grievances of students.

    SCOPE OF THE CELL


    Every grievance of the students that the college can reasonable deal with.

    Student(s) may call for a meeting of the cell only after having made a reasonable attempt to resolve the grievance with the relevant authority and wherein such grievance was not resolved or dealt with in a reasonable time period.

    Student(s) may also call for a meeting of the cell, wherein the student feels that reporting a grievance to the relevant authority could have an adverse impact on the student or could possibly comprise his/her/their security. .

    PROCEDURE OF THE CELL:


    • A student or a group of students seeking help of the cell submit an application to the Chairperson requesting to hold a meeting with the cell. The student(s) is/are advised not to mention anything about the grievance in the application to preclude leakage of information.

    • The Chairperson, through the secretary, shall promptly notify all the members of the cell and the concerned student(s) – in writing – of the timing and venue to convene a meeting with the student(s) to hear his/her/their case. The Secretary shall make sure that such meeting takes place by the end of the next working day after the submission of application.

    • The minutes of the meeting shall be prepared by the Secretary and is to be signed by all the members present in the meeting (including the Secretary) and the student(s).

    • The cell shall make sure that the grievance has been redressed in reasonable time period or in cases where the cell is unable to redress the grievance, provide an explanation to the student(s) for its inability to resolve the same.

    In case the Chairperson is absent, student(s) is/are advised to submit an application directly to the Secretary.